August 31, 2016

When recently reading about that digital is less a thing and more a way of doing things, with value being created at new frontiers to fundamentally change how business is done, we could not stop ourselves from reflecting on our own digital business journeys to-date. Th...

June 21, 2016

In our last two posts we sought to summarise 2 of 3 critical success factors when it comes to digital business: business model generation and value proposition design, and experience. We now want to summarise the third success factor, being the first amongst equals - C...

May 25, 2016

Digital business and experience. When reflecting on the word 'experience' from a digital business perspective, we are thinking foremost of convergence to maximise value co-creation. Building on the Nespresso case study we referred to in my last post, Nespresso (and man...

May 3, 2016

In our last post we wrote about three critical success factors to build the break-through digital businesses of tomorrow: (1) a robust business model, (2) raising the experience bar and (3) culture. How can we better co-create, sustain and continuously improve digital...

April 19, 2016

Every day there are more examples how traditional business models are being innovated with digital and technology like McDonald's, NYT and Ford. One challenge is lifting the bar human-to-machine interaction-wise to deliver more immersive and authentic digital experienc...

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